Contact us

When you contact Ice, please include your Ice customer number starting 6338 22 on all correspondence.

Please do not include your 16 digit Mastercard credit card number in any communication with Ice.

Email Ice at:customerservices@myice.com

Call Ice on:01892 800380

OpenMonday to Friday - 9am to 5pm
(closed on Bank Holidays)

Write to Ice at:Calverley House,
55 Calverley Road,
Tunbridge Wells,
Kent, TN1 2TU

For help please see Ice help.