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John Lewis & Partners

Collect and spend Ice points on everything from fashion to furniture, technology to toys.

Retailer website not mobile friendly

John Lewis store image

Please be aware that you can only redeem one e-gift card at a time. You cannot buy another e-gift card until you have made a purchase with John Lewis & Partners via myice.com and your transaction has cleared.

Before redeeming a e-gift card, please ensure that you carefully read the Terms & Conditions found at the bottom of this page.

Please note, to collect and spend Ice points with John Lewis & Partners online you must shop via the Ice website, you cannot collect and spend in-store.

At John Lewis & Partners, we’re more than employees - we’re owners. That’s why we’re all called Partners. And that’s why we all go above and beyond to offer quality products and outstanding service to the people who matter most - you, our customers. Because for us, it’s personal.

You’ll find thousands of products across fashion, home and electricals by leading brands, together with John Lewis & Partners collaborations and exclusives that you won’t find anywhere else. We offer a range of helpful services like Personal Styling and Home Design, along with inspiring events and experiences to enjoy when you visit our shops.

Our Never Knowingly Undersold price promise to you means that everything we sell is already competitively priced with quality and value in mind, and our Partners monitor high street competitors’ prices daily to make sure you never pay more than you should. Our extended guarantees offer peace of mind on all electricals and many of our home products.

Standard UK delivery is free on orders of £50 and over, or you can Click & collect next day from John Lewis & Partners and Waitrose & Partners shops when you spend £30 or more.

Helpful hint – if you just spend your double points every time you get maximum value.

John Lewis store image

John Lewis & Partners offer a range of environmentally responsible products. The business is committed to increasing the proportion of sustainable materials used in the production of its products, and has a number of ranges with strong sustainability credentials for example all John Lewis own brand timber garden furniture is FSC certified. 

John Lewis & Partners provides buying guides to help you choose energy efficient products and electrical items are sold with a minimum 2 year guarantee. As a business John Lewis & Partners' Corporate Social Responsibility approach is based on four key aims.

  • Becoming the happiest, healthiest retailer
  • Enhancing community well-being
  • Souring and selling with integrity
  • Delivering more with less

To meet these aims the business has introduced a number of responsibility targets including; raw material sourcing targets - such as their target to source 50% of own brand cotton from more sustainable sources by 2020/2021 and emissions targets such as a commitment to reduce carbon intensity by 65% by 2020/21 (against a 2010 baseline).

The 'Our responsibilities' section of the John Lewis partnership website provides more details about the businesses environmental targets and progress towards these targets.

Terms and conditions

Terms and conditions

  • John Lewis e-gift cards bought online with Ice can only be spent online at the John Lewis & Partners website via myice.com.
  • As you are redeeming Ice points for an e-gift card to spend with John Lewis & Partners online you will not receive a physical gift voucher or gift card. You will be given the serial number and security code for a e-voucher, or for an e-gift card you will receive the card number and pin, to redeem online at the John Lewis & Partners checkout. Please ensure that you follow the instructions on the John Lewis & Partners checkout carefully.
  • You can buy a secure single-use e-gift card at one time in set denominations of £1, £5, £10, £25 or £50.
  • All e-gift cards are non-refundable and non-transferrable.
  • You can only purchase one John Lewis e-gift card at a time.
  • You must spend your John Lewis e-gift card via myice.com and Ice will need to receive confirmation of your purchase which could take up to 100 days, before you can buy another e-gift card with Ice.
  • After purchasing a John Lewis e-gift card, your first successful* transaction with John Lewis & Partners online will be treated as a spend transaction (*where more than 50% of the order has not been returned.)
  • If you have chosen to collect Ice points on your transaction but subsequently return more than 50% of your John Lewis & Partners online order, you will not receive any Ice points.
  • E-gift cards may not be used for gift vouchers, Gift List service, magazine subscriptions, photo printing or software downloads on johnlewis.com.
  • E-gift cards may not be exchanged for cash.
  • If the goods purchased online total less than the value of the e-gift card, any balance will be left as a credit for you with johnlewis.com, and will be redeemed against subsequent orders
  • E-gift cards may not be used to discharge indebtedness on any account or credit card issued by John Lewis PLC, Waitrose Ltd, or John Lewis Financial Services Ltd, nor may they be used for the purchase either directly or indirectly of any financial product or service, including John Lewis e-gift cards.
  • When redeeming e-gift cards you will be required to give either the e-voucher serial number and the online security code, or the e-gift card card number and pin. These are provided to you by Ice when you buy your John Lewis e-gift card.
  • If you have to return goods you have purchased using an e-gift card, then in most instances John Lewis & Partners will credit your online shopping account against further purchases. You may also return goods to any John Lewis & Partners shop. This does not affect your statutory rights.

Promotional discounts

Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com.

How it works

John Lewis & Partners is not part of the Ice programme with Mastercard®.

Collect points online

Click on Collect points and we’ll direct you to the John Lewis & Partners website where you’ll earn points on your purchases. Once you’ve successfully made your transaction, it will appear in your Ice account in Transactions Pending.

Spend points online

Click on Spend points. Use your points to buy e-gift cards of £1, £5, £10, £25 or £50 to spend right away. Copy down your two codes and click through via Ice to the John Lewis & Partners website. At the checkout, click on "Use gift cards or gift vouchers" field. If you have an e-gift card, you will be given a 19 character card number and a 4 character pin. If you have an e-voucher, you will be given a 7 character security code and a 10 character serial number. Select whether you have an e-gift card or e-voucher, enter your codes and your e-gift card will be applied.

Your Ice point value
1 Ice point for every full £1 you spend.
Your first 50 points are worth 2p each on every transaction. All other points are worth 1p.
Important notes

Make sure you’re ready to spend your points as e-gift cards cannot be refunded once issued. You must go to John Lewis & Partners via Ice for your order to be tracked.