BT publish a detailed sustainability strategy titled 'Purposeful Business'.
This ambitious strategy details BT's environmental policies and also introduces BT's wider aim which is to: 'Help our customers reduce carbon emissions by at least three times the end-to-end carbon impact of our business'
BT can be considered a consistent sustainability leader. The business is listed in the CDP Global climate A list and in 2016 topped Carbon Clear’s ranking of carbon reporting performance of FTSE 100 companies for the third year in a row.
One excellent example of BT's commitment to reduce waste is BT's Home Hubs project. Whenever Customers replace their BT Home Hub, BT encourage the customers to return their old one. These used products are treated as valuable resources, not waste.
At BT's warehouse in Northallerton, they check and upgrade the software, replace old parts and give them a good clean.Once the refurbished hubs are as good as new, BT use them to replace any that customers return as faulty.
This reduces the total volume of new hubs they need to purchase, saving resources, energy and costs. BT have refurbished over 500,000 BT Home Hubs over the last year and a half, and are installing a new production line so that they can do even more next year.
More detail about BT's 'Purposeful Business' strategy is available on the BT Group website.